Yes, if you have a Pandora bracelet or any other European-style charm bracelet with a 3mm chain. That covers most charm bracelets, and the charms slide straight on. They won't fit link-style or clip-on Italian bracelets. Not sure? Message me a photo of your bracelet and I'll tell you.

No. They're Dearly Held charms, and I'm not connected to Pandora. They're made to fit Pandora bracelets and any other European-style charm bracelet with a 3mm chain, so you can mix them in with the charms you already have. Every one is 925 sterling silver, the same silver standard the big brands use, with enamel colour and sparkling stones. The difference is the price. You're not paying for a big name, so a charm costs about half what a big-brand charm does, often less.

Yes. Every charm is 925 sterling silver. Some designs also have enamel colour or sparkling cubic zirconia stones.

All sterling silver can darken a little over time, which is completely normal. A soft silver polishing cloth will bring back the shine. Take your bracelet off before swimming, showering or using creams and perfume, and store it in a dry place.

No, I sell charms only. They're made for the Pandora or European-style bracelet you already have, or one you're buying as a gift.

Charms are small by design, so they sit nicely on a bracelet. Most are between 10 and 25 mm. Every product page lists the exact size in millimetres, so you know exactly what you're getting.

Shipping is free on every order, to anywhere in the world.

Most orders arrive in 5 to 10 working days. Busy times like Christmas can take a little longer, so I'd always suggest ordering early for gifts.

Yes. You'll get tracking details as soon as your parcel is scanned in by the courier. Tracking can take a few days to update, so don't worry if it looks quiet at first.

I ship worldwide. If your country isn't shown at checkout, send me a message and I'll do my best to help.

Most small parcels arrive with nothing extra to pay. Some countries do charge import tax or duty, and that's set by your country, not by me. If you're unsure, check your local customs rules.

Yes. Pick any charms you like and add them to your basket. Get 4 and pay for 3, get 6 and pay for 4, or get 10 and pay for 6. The free charms come off automatically, and they are always the lowest-priced charms in your basket.

Tell me. I add new charms every week, and I'm always happy to look for something special. Send a charm request and I'll do my best to find it.

Of course. Most of my charms are bought as gifts. Just add their name and address at checkout.

Your charm arrives carefully packed so it reaches you safely. Gift boxes are coming soon.

Message me as soon as you can. If your order hasn't been sent yet, I'll happily change or cancel it.

All major cards, plus PayPal, Apple Pay and Google Pay where available. Checkout is secure.

I'm so sorry. Send me a message with your order number and a photo, and I'll send a replacement or give you a refund. Sometimes I may ask for the charm to be sent back first.

Yes. You can return an unworn charm within 14 days of receiving it. Message me first and I'll send you the return address. Return postage is paid by you. Full details are in my refund policy.

Use the form on my contact page and I'll reply within 1 to 2 working days.